Please allow 3-5 business days for orders to be processed after your purchase is complete. 98% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. The shipping waiting time is indicated when you select a shipping option after you add a product to your cart.
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at email@example.com noting your order number. We'll see what can be done.
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabeled. Let us know and we'll get you sorted out.
If you'd like a different size, get in touch with us at firstname.lastname@example.org and we'll let you know what your next steps are.
Please be aware that our "All Over Printing" shirts may have some white streaks under the arm pit area. This is due to the printing process. There this no fix for this, it's also not very noticeable. We are looking at a fix and we will update when we transition.
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